Export FAQs

Which countries does Remedium currently export to?

Remedium currently exports to Bangladesh, Nepal, Sri Lanka, the UAE, Jordan, Kenya, Tanzania, Nigeria, and Russia. Availability and shipping options are confirmed according to the product and destination.

Which printing consumables do you export?

We export offset printing blankets, printing inks and coatings, UV and IR lamps, LED curing systems, pressroom chemicals, anilox rollers and accessories, creasing matrix, and selected hot-melt adhesives.

Do you supply directly to printers as well as distributors?

Yes. We work with printing companies, packaging converters, industrial users, and printing-consumables distributors. Product availability and commercial terms depend on the requirement, quantity, and destination.

How can I request an export quotation?

Send us the product name or current reference, technical specification, required quantity, destination, and expected delivery date. For application-sensitive products, also include your machine model, printing process, substrate, and current operating conditions.

What information do you need to identify the correct product?

The information varies by product. We may request the machine make and model, process, substrate, existing product reference, dimensions, ink or coating chemistry, production speed, photographs, drawings, and required performance. Incomplete technical information can delay product identification or result in an unsuitable specification.

Can you provide samples before a commercial order?

Samples are available for selected products when application testing is required. Sample availability, quantity, charges, courier costs, and transport restrictions depend on the product and destination.

Can you support a production trial?

Yes. Our team can help identify a suitable product and review the trial requirements. The customer normally evaluates the sample under representative production conditions and shares the results with us before placing a commercial order.

Can different printing consumables be included in one order?

Customers may submit a combined requirement covering multiple product categories. Whether the products can be consolidated into one shipment depends on availability, transport classification, packing compatibility, shipment size, and destination-country regulations.

Which export and shipment documents can you provide?

Depending on the product and destination, documentation may include a commercial invoice, packing list, certificate of origin, transport document, technical data sheet, safety data sheet, batch-testing information, and applicable compliance documents. All mandatory documentation should be specified before order confirmation.

Can you arrange a third-party inspection or a Certificate of Conformity?

Yes. Third-party inspection and a Certificate of Conformity can be arranged where required by the buyer or destination country. Requirements, agency, costs, and inspection timelines must be confirmed before the order is finalized.

Can you arrange SONCAP documentation for Nigeria?

SONCAP-related inspection and conformity documentation can be arranged for applicable shipments to Nigeria. The precise requirements depend on the product classification and current Nigerian import regulations.

Do you provide technical support after delivery?

Yes. Depending on the product and project, support can include Zoom consultations, troubleshooting, international technical visits, LED curing-system installation and commissioning, and operator training.

Product-Specific FAQs

Offset Printing Blankets

Can you supply offset printing blankets for a specific press model?

Yes. We convert offset blanket rolls into machine-ready pieces at our New Delhi facility. Blankets can be cut and fitted with steel or aluminium bars according to the relevant press requirements.

What information is required for an offset blanket quotation?

Please provide: press manufacturer and model; blanket length and width; required thickness; number of plies; conventional, UV, or hybrid application; steel or aluminium bar requirement; existing blanket reference; required quantity; and photographs or drawings, if available.

Can you fit blanket bars before export?

Yes. Our New Delhi blanket-conversion workshop can fit steel or aluminium bars according to compatible machine requirements. Final dimensions and bar specifications must be approved before production.

Do your offset blankets have REACH and RoHS documentation?

REACH and RoHS documentation is available for selected Continental offset printing blankets. Availability must be confirmed against the exact product reference being quoted.

Inks and Coatings

Which types of inks and coatings do you export?

Our export portfolio includes selected sheetfed offset, web offset, dry offset, narrow-web flexographic, letterpress, UV, LED UV, metal-decoration, and industrial inks and coatings. Availability depends on the process, substrate, required performance, and destination.

How do you recommend an ink or coating for a new application?

We review the printing or coating method, substrate, curing technology, production speed, application weight, desired finish, downstream processes, and end-use requirements. A sample trial may be recommended before commercial supply.

Are your inks and coatings REACH and RoHS compliant?

Documentation is available for selected Toyo inks and coatings. Compliance must be checked against the exact product reference. It should not be assumed that every ink or coating in the portfolio has the same certification.

Can you recommend a coating for PVC, metal, or wood?

Yes, for selected applications. Please provide the substrate, surface preparation, application method, curing system, required finish, production speed, and expected resistance properties. A trial is normally advisable because substrate and operating conditions can affect performance.

UV and IR Lamps

What information is required to identify a replacement UV or IR lamp?

Please provide: machine manufacturer and model; total lamp length; arc length; power rating; voltage; end-fitting details; existing lamp markings; operating orientation; clear photographs; and required quantity.

Can you identify a replacement lamp from a photograph?

A photograph can support identification, but it is not normally sufficient by itself. Accurate dimensions, power details, end fittings, machine information, and existing lamp markings are also required.

Can you manufacture or supply a lamp to an existing specification?

Supercure lamps can be supplied against compatible dimensional and electrical specifications. The complete specification must be reviewed and approved before the order is confirmed.

LED Curing Systems

Do you export complete LED curing systems?

Yes. We supply Supercure LED curing systems for selected printing and industrial applications.

What information is needed to quote an LED curing system?

Please provide the machine model, working width, production speed, ink or coating chemistry, required wavelength, available installation space, cooling arrangement, electrical supply, substrate, and destination.

Do you install and commission LED curing systems outside India?

Yes. International installation and commissioning can be arranged according to the equipment, project scope, destination, visa requirements, and travel feasibility.

Is operator training included with an LED curing system?

Operator training can be provided as part of an agreed installation or commissioning scope. The training location, duration, language, and number of operators should be established in the quotation.

Can you provide remote support for an LED curing system?

Yes. Remote support can be provided through Zoom and other agreed communication channels. For effective troubleshooting, customers should provide photographs, videos, system readings, error details, and information about recent operating changes.

Anilox and Pressroom Products

What information is required for an anilox roller quotation?

Provide the printing process, machine model, roller dimensions, face length, line count, cell geometry, target volume, ink or coating chemistry, current roller specification, and required quantity.

Can you recommend an anilox specification?

Our team can review the application and existing specification. Final selection depends on the required transfer, ink or coating, substrate, print design, machine condition, and production parameters.

Do you export pressroom chemicals?

Yes. We export selected conventional washes, UV washes, fountain solutions, anilox cleaning products, and other pressroom chemicals. Shipment feasibility depends on the product’s transport classification and destination-country regulations.

Do you provide Safety Data Sheets for pressroom chemicals?

Safety Data Sheets can be provided for applicable products. Buyers should request the required language and regulatory format before confirming the order.

Commercial and Logistics FAQs

Which Incoterms do you offer?

The current website mentions EXW, FOB, and CIF quotations.

How are export orders packed?

Packing is selected according to the product, shipment method, handling risk, and destination. Special palletization, moisture protection, wooden packing, shipping marks, or buyer-specific labels should be requested before quotation.